Examine Test Pattern 1 If the lines in Test Pattern 1 are not straight and connected, follow the steps below to align the printer. One or more of the values entered is not permitted. Plain paper with ColorLok technology is recommended for text printing. This product has been exchanged for a new or refurbished product. After each stage of cleaning, a diagnostic page prints and another cleaning window opens. Use genuine HP cartridges.

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Up to 70 sheets 17 mm or 0. Turn on the printer, and then connect a USB cable to the rear of the printer and to an available port on the Mac. If you see no defects on the print quality diagnostic report, the print mechanism and ink supplies are working correctly.

Do not shake printheads after the caps are removed. Press the Cancel button 8000. Load the paper print side down in the input tray.

Press the Resume button nine times. The Virtual Agent is currently unavailable.

I also appreciate your time and patience. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the print sample. Please try again shortly.


The error is Function address 0x65c6fda caused a protection fault. Web browser, any operating system: Message 2 of 5. This product detection tool installs software on your Microsoft Windows device that allows HP officsjet detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

HP Officejet Pro 8000 (A809a) and 8000 Wireless (A809n) Printers – Print a Self-Test Page

Power specifications Power supply: Please use the product number and serial numbers of the new product to validate warranty status. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Choose a different product series. On the Windows toolbar, click the Windows iconclick Printersright-click the icon for the printer you want to view, and then select Device Web Page.

To see if your product is still under warranty, officejeg to the warranty check website http: Javascript is disabled in this browser. Then I went to comtrol panel and got to my Offlcejet Pro a printer and first right clicked Printing Preferences and got “Function address 0xb1ef6fda caused a protection fault exception code 0x I had this printer officejet pro a running on Windows 10, but I had to reload my total system and now I am getting errors.


If you did not, you can use the instructions in the right column. Printing specifications Print resolution:. Shows the estimated ink levels represented in graphical form as gauges and the part numbers and expiration dates of the ink cartridges. Connect the printer to the Mac.

Welcome to the HP Forums! I have the same question.

HP Officejet Pro 8000 Wireless Printer – A809n

If you need to change the operating system, click Changeselect your version, and then click Change. I recommend you to uninstall the printer completely from the computer and then download and install the software from the link provided above. A Clean the Printheads window opens. Make sure that the image you are printing has por resolution.

HP Officejet Pro Wireless Printer – An | HP® Customer Support

Message 5 of 5. Horizontal streaks in printout Continue with the following troubleshooting steps if your printout contains horizontal offidejet, or other print-quality issues besides vertical streaks.

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